Mercedes Benz

The term “service” refers to actual actions that car technicians perform on a vehicle, such as oil changes, tire rotations, fluid flushes, filter replacements, or repairs. The term “inspection” refers to a visual examination on the interior and or exterior part of your vehicle.

Each local dealership provides similar services, and each service is determined by what needs to be done for your car. Cars that are driven a lot likely need an oil change and tire rotation, and cars that have been inactive for long periods of time might need a new battery. Dealerships also refer to a car manufacturer’s maintenance schedule to see what services should be performed. They examine a car when it comes in to see if there are any issues or items that need to be addressed.

It’s recommended that you have your oil changed every three months or 3,000 miles, depending on how much driving you do. This is a crucial aspect to keeping your car working smoothly.

It can take anywhere from 30 minutes to 1 hour to complete most routine maintenance tasks. Repairs or replacements can take longer than this, depending on the service being done. Additionally the amount of other patrons at the dealership can affect how long your car repairs will take. We do our best to make sure that you’re out of the shop as soon as possible!

Yes! Once the service items are completed and you pay, you can drive your car out of the repair shop. Just remember to follow any instructions on your receipt.

Your insurance company will determine whether they will cover auto repairs. Please check with them directly to determine what cost (if any) they will cover.

If you experience problems while driving, you should pull over the side of the road. You can call us immediately and give an overview of your car’s issue. Depending on the severity of the issue, we might recommend driving directly to our location or getting your car towed if it is unsafe to drive. Our mechanics will work quickly to inspect your vehicle and give you diagnostics for what is causing the issues. You can then decide if you want the issues to be fixed or if you will come back later.

Generally, most repairs can be completed within one day, but some jobs may take longer, especially if parts have to be ordered or if there are numerous repairs. We will contact you when the repairs or services are completed and your car is ready for pickup.